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Console Guide

The Cloud Digit Console is the web-based portal you use to manage organizations, projects, and the resources inside them. This guide is the click-by-click companion to the service and reference docs.

Who this is for

Customer admin staff — people responsible for their organization's Cloud Digit account: inviting users, creating projects, assigning roles, watching spend, attending audits. If you're a developer just deploying workloads, you'll want it open while you work, but the API & CLI reference is probably your closer companion.

What's covered

How each component page is structured

Every per-component page follows the same template, so you can scan them quickly:

  1. Overview — what the component is, who uses it
  2. Administration — admin-only tasks (create, configure, delete, policies)
  3. Operation — day-to-day workflows for builders and operators
  4. Troubleshooting — symptom → likely cause → fix

Screenshots sit inline at every multi-step flow.

What this guide is not

  • Not a service reference — those live under Compute, Storage, Networking, etc.
  • Not internal platform-operator docs — Cloud Digit ops engineering has its own runbook set.
  • Not end-user marketing material — for that, see the main site.

Section 1: Console basics

Section 2: Identity & access

  • Organizations

    The top-level tenant. Settings, billing identity, switching between orgs.

  • Users

    Invite, suspend, remove. Per-user profile, MFA, sessions.

  • Projects

    Create, configure, archive, delete. Tagging conventions and quota.

  • Roles & permissions

    Built-in org and project roles + custom roles + the full permission matrix.

  • API tokens & service accounts

    Issuing, scoping, rotation, revocation. Personal tokens vs service accounts.

  • SSO / SAML / OIDC

    Federate with Azure AD, Okta, Google Workspace, Keycloak. Group → role mapping, SCIM, JIT provisioning.

Section 3: Per-component guides

Each page follows the same template: Overview → Administration → Operation → Troubleshooting.

  • Servers

    Virtual Machines: list, create, resize, snapshot, console access, placement groups, troubleshooting.

  • Volumes

    Block storage: NVMe HCI vs Provisioned IOPS, attach/detach, hot-grow, snapshot, multi-attach.

  • Images

    Stock images, custom images, snapshots, sharing across projects, Packer integration.

  • Networking

    VPCs, subnets, routers, security groups, floating IPs, load balancers, VPN gateways.

  • Kubernetes

    Managed K8s clusters, node pools, kubeconfig, upgrades, autoscaling.

  • Object Storage

    S3-compatible buckets, lifecycle rules, cross-region replication, Object Lock, ACL.

  • Orchestration

    Heat stacks, autoscaling groups, software configs.

  • Key Manager

    Secrets, certificates, KMS keys, SSH keys.

  • Access (project IAM)

    Project-scoped members, roles, tokens, activity feed.

Section 4: Operational basics

  • Financial portal

    Invoices, BDT balance, top-ups (MFS / bank / cheque), payment methods, AIT certificates, Mushak documents.

  • Cost Explorer

    Tag-grouped drill-down, time-range comparison, anomaly detection, scheduled reports, CSV/JSON exports.

  • Audit logs & activity

    What's logged, retention tiers, tamper resistance, push to SIEM / external sinks, audit-pack generation.

  • Notifications & integrations

    Email · Webhook · Slack / Teams · PagerDuty / Opsgenie · ServiceNow · routing matrix · quiet hours · per-user preferences.

Section 5: Cross-cutting troubleshooting

The deeper-dive companions to the per-section troubleshooting tables — decision trees, diagnostic flows, when-to-escalate guidance.

  • Login & MFA

    Invalid-password decision tree, account lockouts, MFA code rejection, lost-device recovery, SSO redirect loops.

  • Browser & cache

    Hard-reload technique, extension interference, CORS / CSP errors in DevTools, clearing local state, cookie / SameSite issues.

  • Performance & latency

    Latency budgets per network hop, slow-API triage, S3 upload tuning, K8s networking quirks, "fast in BD slow elsewhere".