Billing in BDT¶
Cloud Digit invoices and accepts payment only in Bangladeshi Taka (BDT). There is no USD list price. This eliminates FX exposure on cloud spend and aligns cleanly with Bangladesh Bank ICT and forex regulations.
The pricing model in one paragraph¶
Every billable service has a unit (vCPU-hour, GB-month, GB transferred, request) and a published BDT rate. Usage is metered per-second or per-event, aggregated daily, and invoiced monthly. Commitment plans (1- or 3-year) trade flexibility for a discount of typically 20–55 % on list. See the per-service pages and the pricing model reference for current rates.
Payment options¶
| Channel | Setup | Settles in | Notes |
|---|---|---|---|
| bKash / Nagad / Rocket (MFS) | Self-serve | Instant | Prepay top-up; max BDT 50,000/transaction |
| Bank transfer (BEFTN/RTGS) | Self-serve | T+0–T+1 | Most common for SME / Enterprise |
| Cheque | Manual | T+1–T+3 | Available for invoiced accounts |
| e-GP | On contract | Per contract | Government / SOE accounts |
| Standing instruction | One-time | Monthly | For invoiced accounts; auto-debit from BDT account |
VAT (15%) is added per NBR; AIT (Advance Income Tax) is deducted by the customer where applicable, against an AIT-deduction-at-source certificate.
Account types and billing modes¶
| Account type | Mode | Cycle | Top-up / settle |
|---|---|---|---|
| Individual | Prepay | N/A | MFS / bank top-up |
| SME | Prepay or invoice | Monthly | T+15 from invoice |
| Enterprise | Invoice | Monthly | NET-30 |
| Government / SOE | Invoice | Monthly | NET-45, e-GP |
| Regulated FI | Invoice | Monthly | NET-30 + sovereignty attestation |
Commitment plans¶
Commitments lock a baseline of resources for 1 year or 3 years at a discount applied to the published BDT rate.
| Term | Discount range | Cancellation |
|---|---|---|
| 1 yr | ~20–35 % | Pro-rata refund minus 20% on early termination |
| 3 yr | ~35–55 % | Pro-rata refund minus 30% on early termination |
Commitments can be applied to compute (vCPU-hour pools), storage (GB-month pools), or specific reserved instances — open a ticket for sizing.
Reading your invoice¶
Every monthly invoice includes:
- Header — billing period, GL invoice number, NBR Mushak entry
- Service-level breakdown — line per service (e.g., "Virtual Machines — Standard, bd-dha-1: 14,400 vCPU-hours")
- Project tag rollup — costs grouped by your project tags (great for chargeback)
- Adjustments — credits, prepayment burn-down, commitment savings
- Tax block — VAT line, AIT applicability, total payable
A machine-readable JSON copy is available alongside the PDF in the billing portal.
Forecasting and limits¶
- Spend alerts — set thresholds per project (e.g., alert at BDT 200,000/mo, hard-stop at BDT 250,000)
- Quotas — every project has default service quotas (vCPU, public IP count, etc.); raise via ticket
- Cost Explorer — usage drill-down by service / region / tag, 18-month retention
Tag your resources from day 1
The cleanest chargeback / showback story comes from consistent project tags applied at create-time. Add cost-center, environment, and app tags as a discipline — it's much harder to back-fill.
Refunds and disputes¶
- Disputes must be raised within 30 days of invoice issuance
- Approved adjustments are applied to the next invoice as credits (not cash refunds), unless the account is closing
- Forex doesn't apply — there is no underlying USD ledger that could move