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Compliance & sovereignty

Cloud Digit Bangladesh is built for a regulated, sovereign-data audience first. This page maps the most-asked controls onto the platform.

Sovereignty model

Property Cloud Digit
Operating jurisdiction Bangladesh (BTRC-licensed)
Data residency All customer data + processing within BD borders, all three regions
Off-shore fall-back None. No region outside Bangladesh, by design.
Operator nationality Bangladeshi entity; admin staff under local labour law
Lawful access BD courts / BTRC under BD legal process only
Forex None — billed in BDT, no USD ledger

Regulatory mappings

Bangladesh Bank ICT Security Guideline 4.0 (banks, NBFIs, MFS, PSPs)

Control area Cloud Digit alignment
§4 — Information Security Governance Customer-side responsibility; we provide audit logs, RBAC, evidence packs
§5 — Risk Management DR options (BaaS, DRaaS), multi-region, defined RTO/RPO
§6 — Asset Management Resource tagging, inventory APIs, classification labels
§7 — HR Security Operator-side: NDA, background checks, cleared zones
§8 — Physical & Environmental Tier-III, biometric access, 24/7 manned, CCTV retention
§9 — Access Control MFA-mandatory admin, IAM, JIT-style break-glass
§10 — Cryptography TLS 1.2+ in transit, AES-256 at rest, KMS-managed keys; BYOK roadmap
§11 — Operations Security Patch SLAs, hardening baselines, vuln scans
§12 — Communications Security VPC isolation, segmented networks, optional private link
§13 — System Acquisition / Dev Customer-side; we provide CI/CD, registry, K8s
§14 — Supplier Relationships Sovereignty attestation pack on request
§15 — Incident Management 24/7 NOC, status page, P1 RCA within 5 BWD
§16 — Business Continuity Cross-region DRaaS, BaaS, geographic diversity (DHA/CTG/SYL)
§17 — Compliance Audit-trail exports (CloudTrail-equivalent), evidence packs

A detailed ICT 4.0 control-mapping spreadsheet is available under NDA; open a ticket from the account owner.

Other frameworks

Framework Status
BTRC licensing Holder (active)
ISO 27001:2022 Certified — see audit pack
PCI DSS v4.0 Compliant scope on dedicated infra; SAQ-D-MERCHANT path supported
SOC 2 Type II Annual attestation
Bangladesh Personal Data Protection (draft) Tracked; aligned by design
NBR / VAT Mushak-compliant invoicing
e-GP / PPR-2008 procurement Vendor-listed

Audit & evidence

  • Activity logs — every API call, console action, and resource change retained for 18 months by default; longer on request
  • Tenant logs export — push to your own object bucket or SIEM in JSON
  • Evidence packs — point-in-time snapshot of compliance posture (incl. DC tour notes, Tier-III attestations, ISO/SOC reports). Generated on request, NDA-gated.
  • Right-to-audit — included in the Master Service Agreement for Enterprise / Regulated FI tiers, scheduled annually

Data classification & DLP

  • Resource tags include a free-form data-classification label (e.g., Public, Internal, Confidential, Restricted)
  • Object Lock for WORM / immutability — see Object Lock
  • Managed SIEM available — see SIEM

Lawful access

Cloud Digit will only respond to lawfully-issued process from Bangladesh authorities (court orders, BTRC directives where applicable). Foreign discovery requests are not honoured directly; they must go through Mutual Legal Assistance Treaty channels and Bangladeshi courts. Customers are notified of any requests targeting their data unless the order specifically prohibits notification.