Managed services¶
Three offerings that hand off the day-to-day operations of databases, monitoring, and Kubernetes to Cloud Digit's NOC.
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Database administration as a service — schema review, query tuning, backups, on-call.
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Outcome-based monitoring with our NOC on the alerts.
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Day-2 operations — upgrades, drift, incident response — for your existing clusters.
What "managed" means here vs the platform-level services¶
The platform-level services (Managed Kubernetes, the managed databases) take care of the engine and control plane — they don't manage your workload running on top.
The services on this page do the workload-level work: tune your queries, stage your patches, respond to your alerts, do the post-incident reviews. They're the right call when you want to run cloud-native, but don't yet have the in-house operational maturity to do so without 24/7 stress.
Engagement model¶
- Standing retainer — monthly, with a defined coverage envelope (regions, services, hours)
- Runbooks — co-authored at onboarding, kept in your repo, reviewed quarterly
- Tickets you raise are P1/P2 by default; we open P3/P4 against ourselves to track proactive work
- No "everything managed" option — it's always a defined scope, on a written list
Combine with…¶
| If you're running… | Pair Managed Services with… |
|---|---|
| OLTP databases | Block (Provisioned IOPS) + BaaS |
| Customer-facing K8s | WAF + Premium DDoS |
| Regulated FI workloads | SIEM + DRaaS |